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Orders

Orders

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What is the status of my order?

To check the status of your order, sign into your account and click on Orders. Here's what you will see: Awaiting Fulfillment: This means we’re currently processing and packing your order. You’ll receive an email to let you know we received your

How do I cancel or change my order?

Our team is focused on serving as many customers as possible, and due to the demand, we’re not able to change existing orders. If your order hasn't shipped yet, please contact us. We will resolve it as quickly as possible so that your experience is

What does "Awaiting Fulfillment" mean?

"Awaiting Fulfillment" means your order is waiting to be fulfilled. This is usually the process where the order is assembled and packaged up to be ready for shipment.